TERMS & FREQUENTLY ASKED QUESTIONS

• Terms: Minimum order is $2000 to $5000 minimum order and $35/hr and $70/hr for products that require custom design, prototypes and pattern making. All projects require a 50% down payment to begin production, and 50% at time of shipment.
• Start date: Project start date begins when we have received your 50% down payment, your artwork, and your materials.
• Timeline: Our average project takes six to eight weeks from the start date. Fees apply for expedited production.
• Materials shipping: Your organization pays for shipment of materials to our facility. When shipping banner vinyl, please roll it onto itself or onto a paper tube. Keeping folds out of the vinyl will produce higher quality products. Most shipping carriers accommodate tubes, or tubes in long boxes. Large banners and large quantities are best folded, placed on pallets, and shipped via freight.
• Customization: All customizations (new product designs, screen prints, labels, patches, hang tags, etc.) incur additional costs unless otherwise marked. There are setup fees associated with each customization type.
• Artwork: Please submit your artwork in a vector format (.pdf, or .eps). Outline all fonts.
• Calculate quantity of products: Multiply your material's height by its width. This is the approximate area you have to repurpose into products. Using the price list, see the “SQ FT USED” column for each product's vinyl or neoprene usage in square footage. Then use this equation: (Your material’s area) / SQ FT USED = the approximate number of products you can produce from your material
• Design rates: Our graphic design rate is $30/hour; you can avoid this charge by sending the proper artwork files and your custom copy on time. For custom designs, our product development and feasibility study rate is $60/hour.